NexBot Cloud Platform & Robotics Services
Last Updated: November 2025
PLEASE READ THESE TERMS CAREFULLY. By registering for and using the NexBot Cloud Platform services, you are entering into a legally binding contract with NexBot Cloud Platform and its affiliated entities. If you do not agree to these terms in their entirety, you must not register for or use our services.
These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "user"), and NexBot Cloud Platform, its subsidiaries, affiliates, and service providers (collectively, "NexBot Cloud Platform", "we", "us", or "our"), concerning your access to and use of the NexBot Cloud Platform website, mobile applications, robotics control systems, and all associated services (collectively, the "Platform" or "Services").
By clicking "I Agree" or by accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.
You must be at least 13 years of age to use the Platform. If you are between 13 and 18 years of age (or the age of legal majority in your jurisdiction), you may only use the Platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Platform, you represent and warrant that you meet these age requirements. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us at support@nexbot.cloud.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using the Platform, you also agree to our Privacy Policy, which is incorporated into these Terms by reference. You can review our Privacy Policy at https://nexbot.cloud/privacy.
The Platform and all of its original content, features, functionality, source code, algorithms, and infrastructure are and will remain the exclusive property of NexBot Cloud Platform and its licensors. The Platform is protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the United States and foreign jurisdictions.
Our trademarks, service marks, logos, trade names, and trade dress (collectively, "Marks") may not be used in connection with any product or service without the prior written consent of NexBot Cloud Platform. All other trademarks, service marks, logos, and trade names appearing on the Platform are the property of their respective owners.
YOU EXPRESSLY AGREE NOT TO:
Violation of intellectual property rights may result in immediate account termination, legal action seeking injunctive relief and monetary damages (including statutory damages up to $150,000 per work under 17 U.S.C. § 504, to the extent permitted by law), and potential reporting to law enforcement authorities. We reserve the right to cooperate fully with all intellectual property right enforcement agencies and prosecute infringers to the fullest extent of the law.
You agree NOT to use the Platform or Services for any of the following prohibited purposes:
CRITICAL - ROBOT OPERATION RESPONSIBILITIES:
ANY ABUSE OR MISUSE OF THE PLATFORM OR ROBOTS MAY RESULT IN:
NexBot Cloud Platform provides cloud-based software and control services ONLY. We do not manufacture, sell, distribute, repair, or warrant any robot hardware. Your robot is manufactured and warranted (if at all) by its respective manufacturer (SoftBank Robotics, Aldebaran Robotics, Embodied Inc., Unitree Robotics, or others).
YOU ACKNOWLEDGE AND AGREE THAT:
NEXBOT CLOUD PLATFORM EXPRESSLY DISCLAIMS ALL LIABILITY FOR ROBOT DAMAGE CAUSED BY:
NEXBOT CLOUD PLATFORM, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS, SHALL NOT BE LIABLE FOR ANY DAMAGE TO YOUR ROBOT, INCLUDING BUT NOT LIMITED TO:
YOU ASSUME ALL RISK OF ROBOT DAMAGE AND AGREE TO HOLD NEXBOT CLOUD PLATFORM COMPLETELY HARMLESS.
For any hardware defects, malfunctions, or warranty claims, you must contact the robot manufacturer directly. NexBot Cloud Platform is not authorized to provide warranty service, repairs, or technical support for robot hardware. Manufacturer contact information:
NexBot-Hub is an optional ESP32-based proxy device that facilitates secure HTTPS communication between robots and the cloud platform. While we strive to provide reliable hardware:
EXCEPT FOR THE LIMITED REMEDY DESCRIBED IN SECTION 5.3 BELOW, NEXBOT CLOUD PLATFORM PROVIDES NO WARRANTIES FOR NEXBOT-HUB DEVICES, INCLUDING:
If you choose to use a NexBot-Hub device, you agree that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL NEXBOT CLOUD PLATFORM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF NEXBOT CLOUD PLATFORM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
IN ANY EVENT, THE TOTAL LIABILITY OF NEXBOT CLOUD PLATFORM TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO NEXBOT CLOUD PLATFORM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS LESS.
You agree to defend, indemnify, and hold harmless NexBot Cloud Platform, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from:
This indemnification obligation will survive the termination of these Terms and your use of the Platform.
THE PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
NEXBOT CLOUD PLATFORM EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
We reserve the right to suspend or terminate your account and access to the Platform immediately, without prior notice or liability, to the extent permitted by law, for any reason, including but not limited to:
Upon termination:
These Terms and your use of the Platform shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Except for disputes subject to binding arbitration under Section 10.3 below, you agree to submit to the personal jurisdiction of the state and federal courts located in Los Angeles County, California for the purpose of litigating claims or disputes, including matters related to enforcing arbitration agreements, confirming arbitration awards, or seeking injunctive relief.
Any dispute arising out of or relating to these Terms or the Platform shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Los Angeles, California. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Arbitration Fees: For consumers, NexBot Cloud Platform will pay all arbitration filing fees for claims under $10,000. For claims over $10,000, fees will be allocated according to the AAA rules and applicable law.
Small Claims Court Exception: Notwithstanding the arbitration requirement, you may bring an individual action in small claims court if your claim qualifies and remains in small claims court.
Opt-Out Right: You may opt out of this arbitration agreement by sending written notice to support@nexbot.cloud within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, all disputes will be resolved in the courts specified in Section 10.2.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and NexBot Cloud Platform regarding the Platform and supersede all prior agreements and understandings.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
No joint venture, partnership, employment, or agency relationship exists between you and NexBot Cloud Platform as a result of these Terms or your use of the Platform.
NexBot Cloud Platform shall not be liable for any failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
The Platform and related technology may be subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and sanctions programs administered by the Office of Foreign Assets Control (OFAC). You agree to comply with all applicable export control laws and regulations. You represent and warrant that:
For questions about these Terms, please contact us at:
BY CLICKING "I AGREE" OR BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM.